Operations & Technology Portfolio

My Story
My career has been shaped by working at the intersection of sales, systems, and operations, helping teams navigate the tools and processes that support their performance.

At Verizon, I supported third-party sales channels by working closely with sales leaders, finance, legal, compliance, and IT to ensure operational accuracy and efficiency. My role often involved bridging gaps between business needs and technical systems, helping resolve issues, supporting tool launches, and ensuring teams could operate with confidence.

Through this experience, I developed a strong appreciation for how much impact the right systems, and the right support, can have on everyday performance.

How I Approach My Work
I focus on understanding how systems and processes affect the people using them. Technology alone doesn’t create value - its impact comes from how well it supports real workflows.

I’m naturally drawn to identifying opportunities to improve clarity, reduce friction, and help teams operate more effectively. This includes supporting system adoption, improving processes, and ensuring tools align with business needs.

I take pride in being someone who helps connect the dots between strategy, systems, and execution.

What I’m Building Now
As technology and AI continue to reshape how organizations operate, I’ve been intentionally expanding my analytical and technical skill set.

I’m currently building hands-on experience in:

• Power BI

• Python

• AI tools such as ChatGPT and NotebookLM

My goal is to strengthen my ability to analyze data, support smarter decisions, and help organizations apply new technologies in practical, meaningful ways.

I approach this learning through consistent micro-learning and real-world application, focusing on depth rather than chasing every new tool.

Why This Work Matters to Me
What motivates me most is helping make complex things easier for others.

I’ve seen how the right support, the right systems, and the right clarity can transform how teams work and perform. Being part of that process - helping bridge gaps and improve how things function - is what makes this work meaningful to me.

I’m committed to continuing to grow, adapt, and contribute in ways that help organizations operate more effectively in an increasingly technology-driven world.

Let’s Connect
I’m always open to connecting with others working in sales operations, business operations, and AI-enabled roles.

Contact Me

CONTACT